Cancel an Order

If you have not yet made the payment for your order, you can cancel it directly from your customer panel.
Go to the “Orders, Returns, and Invoices” section and click on the “Cancel Order” button:
This option does not appear for all payment methods, so if you wish to cancel it please contact our Customer Service.
If the order has already been prepared or shipped, we will not be able to cancel it, but you can make a return within 30 days after delivery.