When our logistics team has your order ready and ships it, you will be notified by email.
In that message, the full content of your order will be indicated, with details of what is inside each package.
There are certain products that are not packaged but are shipped as received from the manufacturer, using a special service by the agencies for better protection. These items may include printers, televisions, monitors, laptops, and other similar products.
Typically, we send all items of an order together in the same shipment if they come from the same warehouse; if they are items from different warehouses, they may be shipped on different days.
Please check the contents upon receipt. If you believe something is missing, do not hesitate to contact our Customer Service team, and they will provide a solution as quickly as possible.