PcComponentes does not handle order financing. Once you confirm your purchase using this payment method, our system redirects you to Cetelem, Oney, or Aplazame, depending on the financial institution selected during the purchase.
PcComponentes does not receive any information about your application, as the entities cannot share this data due to the LOPD.
We will have a record of your order, although it will not be possible to reserve stock until the financing is approved.
The resolution time for Cetelem varies between 3 and 7 days, although each case is different.
Aplázame is usually faster, and in many cases, approvals are instant, but if a feasibility study is required, it may take a few days, similar to Cetelem.
If financed through Oney, it is an immediate transaction, charged to your card.
Contact Cetelem:
- By phone: 91 790 97 90 / 900 50 59 69
- By email: servicio-web.clientes@cetelem.es
- More information on their website: https://www.cetelem.es/contacto#
In the case of Aplázame:
- Contact their Customer Service team via email: hola@aplazame.com
- By phone: 91 903 30 15
- More information on their website: https://aplazame.com/ayuda/atencion-al-cliente/?
If you financed with Oney:
- By phone: 910 210 965 / 900 81 30 26
- More information on their website: https://www.oney.es/contacto